Privacy Policy

Paper.id (We) are committed to protecting and respecting your privacy. This policy (together with our website terms of use and our cookie policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Paper.id of Pegangsaan Indah Barat A7 Kelapa Gading, Jakarta, Indonesia.

1. Information we may collect from you

   We may collect and process the following data about you:

   • Information that you provide by filling in forms one our website. This includes information provided when placing an order for Products and, if applicable, at the time of registering to use our Website, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our Website.
   • If you contact us, we may keep a record of that correspondence.
   • We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
   • Details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

2. IP addresses

   We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

3. Cookies

   Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

4. Where we store your personal data

   The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our partners. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

5. Uses made of the information

   We use information held about you in the following ways:

   • To ensure that content from our Website is presented in the most effective manner for you and for your computer.
   • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
   • To carry out your request for further information about our services we may need to pass your information to other companies in our group and/or pass your information to a partner company outside our group who is currently supplying the products and/or services you are enquiring about. These companies may be located outside the EEA.
   • To allow you to participate in interactive features of our service, when you choose to do so.
   • To notify you about changes to our service.

6. Disclosure of your information

   We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
   We may disclose your personal information to third parties:

   • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
   • If paper.id or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
   • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website terms of use and other agreements; or to protect the rights, property, or safety of paper.id, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.

7. Your rights

   You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise this right at any time by contacting us at support@paper.id Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

8. Access to information

   The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

9. Changes to our privacy policy

   Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

10. Contact

    Questions, comments and requests regarding our Website Terms of Use are welcomed and should be addressed to Paper at Pegangsaan Indah Barat A7 Kelapa Gading, Jakarta, Indonesia, or support@paper.id.